Our service is all about streamlining the day-to-day operations of temporary recruitment agencies. We support you with invoicing and credit control, give you access to 100% recruitment funding, and, of course, help you with your agency payroll.
But what does that actually mean? Today we’re going to delve into what recruitment agency is, and why outsourcing to a third party is the best choice for your business.
Before we do that, let’s first cover the basics:
What is Recruitment Agency Payroll?
Temporary workers are the backbone of your agency. Without them, you’d have some very unhappy clients who are unable to fill talent gaps within their team, or bolster their permanent hires to help them through a busy season.
To keep these workers happy, they need to be paid on time, every time, with the correct amount landing into their account on a regular basis. When you have hundreds, if not thousands of workers under your wing, this becomes a much trickier task, and managing it all is very time-consuming.
It’s not as simple as just sending over the same amount per week, either. Recruitment agencies also need to account for sick/holiday pay, pension contributions, deduct taxes, and ensure that they ensure compliance throughout.
Even with CRMs and other dedicated payroll software to help, mistakes can happen that can ruin your reputation as a business. Recruitment is more competitive than ever; you can’t afford to let your workers down.
The solution? Outsource to a payroll specialist you can trust!
Why Outsource Recruitment Agency Payroll?
When a temporary recruitment agency is struggling with their payroll, they often fall into the trap of upgrading their systems to try and fix it. This can help, and often does, but it doesn’t address the main issue.
Managing payroll takes time. If you’re a smaller agency, you may need to hire someone for it full time, or assign someone to do it who would be more effective elsewhere.
We use the word ‘support’ a lot when it comes to payroll, but in actuality we’re handling it on your behalf, not just lending a helping hand.
If you choose Back Office Support Services, you’ll be assigned a single payroll account manager. They’ll be one of two points of contact (the other being your credit controller) and will take over the hassle and make sure everything runs smoothly. Having just one person isn’t us not offering enough support either; when you have just one, you’ll build a better relationship, they’ll feel like one of your permanent team members after just a few weeks!
They’ll handle everything on your behalf, from calculating pay and deductions to checking you’re compliant with the HMRC. This is what they do best, meaning no errors and only exceptional service. It’s all because of how we communicate.
Why Communication is Key for Effective Payroll Management
At Back Office, we value the human touch. Building strong, professional relationships is what helps secure your foothold in the often-chaotic world of recruitment. Many agency owners are pulled in all directions, meaning they can’t take the time to build these meaningful relationships with their clients.
But it doesn’t have to be as complicated as arranging visits. You can build trust with nothing but emails and the occasional phone call. Your payroll account manager will be in regular contact with your clients, keeping them updated about any changes and just checking in to see how things are doing.
Since this is all done on your behalf, clients will trust you more, doubly so when they see that you’re reliable, with your spot-on invoices and how you’re always contactable if they have any concerns.
It isn’t just your clients that benefit from this either. Your temporary workers need to be looked after just as much if you want the best talent to stick around. Paying them on time isn’t enough; you need to give them ways to communicate, so they can have their voice heard. With new legislation aimed at supporting temporary workers already on the horizon, now is the time to work on strengthening your relationships, and we’re here to help you do just that.
Why Choose Back Office for Recruitment Agency Payroll Support?
If that isn’t enough to convince you, here are some other reasons why clients stick with us for the long run.
First, experience. After nearly 3 decades since we opened our doors, we’ve seen the recruitment industry change a lot. But no matter what happened, we’ve supported our clients through it.
If you’re a relatively new temporary recruitment agency, and are looking for ways to push your business forward, this is the best investment for you. We can help you keep your permanent team compact, and develop better relationships with clients and workers.
Next is the cost savings. Investing in a third party can look expensive on paper, but when you compare it to CRMs and doing it all yourself, the cost is much cheaper. Plus, we cover all aspects of recruitment funding for one single fee, including:
It’s a lot of support for one fee, and we always make it clear exactly what it will cost you before you sign up, to avoid any tricky situations.
Last but not least is a factor of payroll support that not everyone talks about. Working with a third party like us helps to keep valuable data safe, including the payment details for you and your workers. There is still a stigma that working with a third party makes this data less safe, but if you choose your partnerships carefully, our advanced security software and protections will give you peace of mind.
That’s what our business is all about, we give you peace of mind so you can focus on what you do best.
If you’re ready to streamline your temporary recruitment agency, please don’t hesitate to get in touch. We look forward to hearing from you!
