Most agencies are up and running within a few days. We keep the process simple and handle the heavy lifting, so there’s no lengthy paperwork or drawn-out setup holding you back from trading. If you’re looking to switch to us, this process would depend more on your current set up.

None. No setup fees and no hidden costs. You’ll know exactly what you’re paying from day one, because we believe in keeping things straightforward.

Not as much as you might think. We work with agencies at all stages, including those just starting out. Get in touch and we’ll talk you through what’s needed, it’s usually a quicker conversation than people expect.

Yes, and it’s more straightforward than most people assume. We’ve helped plenty of agencies make the move and we’ll manage the transition carefully to make sure there’s no disruption to your payroll or cash flow.

You’ll work with the same payroll account manager and the same credit controller throughout. They’ll know your business, your clients, and how you like things done. No call centres, no starting from scratch every time you ring.

Once you’re onboarded, your dedicated team handles payroll, invoicing, credit control, and funding in the background while you focus on recruiting. You stay in control without being buried in admin.

You contact your account manager directly. There’s no ticketing system to navigate or queue to join. If something needs sorting quickly, we sort it quickly.

We stay on top of all new changes to legislation and compliance and keep you updated throughout. You will remain fully supported and we will always keep you in the loop if changes affect you or your agency.

It comes down to two things: the people and the package. You get a genuinely dedicated team who know your business, and everything you need, funding, payroll, invoicing, and credit control, under one transparent fee. No juggling multiple suppliers.

Building an in-house function means hiring, training, managing staff, and keeping up with legislation across multiple disciplines. With Back Office, you get all of that expertise from day one, without the headcount or the risk.

We’ve been doing this since 1998 and we’ve worked with hundreds of agencies across the UK. Our clients stay with us because the service works and the relationships are genuine. We’re not a faceless finance provider, we’re a team that actually cares how your business does.

Especially so. You don’t need to be an established agency to work with us. Many of our clients came to us right at the start and have grown with us over the years. We’re set up to support agencies at every stage.