Team Member At Back Office Support Services

Credit Control & Protection

Collecting your invoices without jeopardising your relationships

Making sure you’re paid on time and avoid bad debt issues is vital for any recruitment agency. That’s why our 100% recruitment finance service includes effective, friendly and professional credit control.

Phil Hoon, Credit Controller

Understanding you and your customers

With Back Office Support Services, you’ll have a dedicated credit controller who will build a thorough understanding of your business and your customers. They will advise you and represent your company with respect and professionalism using both tact and tenacity to collect outstanding invoices. We always do all we can to resolve your customers’ debts while maintaining your good working relationship with them. We’ll keep you up to date on any situation as it develops, giving you our best advice at every stage.

Protecting you and your candidates

We prevent problems before they start, by including unlimited company credit checks at no extra cost. And your credit controller constantly monitors each of your customers’ credit limits to identify a need to make an increase where appropriate. For example, if your customers’ growing requirements push them close to their maximum credit limit. We will work with you and your customer to try and avoid restricting your ability to supply all the temps and contractors they need.

We also include bad debt protection as part of our service, which gives you the reassurance that you’re covered if any pre-approved customers go out of business. It simply means you’ll still get paid if your customer goes into administration*. This helps to protect your cash flow and provides you with the peace of mind you need to take on new customers with ease. As the very last resort, legal assistance and debt recovery support are also included in our service.

That’s why working with Back Office Support Services is about more than 100% recruitment finance. Our service is designed to both maintain your day-to-day cash flow and help your business grow over the long term.

*Excesses apply. 

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What is the role of credit control?

The primary role of credit control is to collect outstanding invoices that are owed to a business.

What are some of the key activities of credit control?

Aside from collecting on unpaid invoices, credit control also involves monitoring customer credit limits, liaising with customers to identify payment issues, forecasting future payment problems, and maintaining good relations between businesses and their customers.

We’re here to provide effortless support for your temporary recruitment business.

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Ready to spend less time on admin and more time focussing on your recruitment business?

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