100% Funding
Workers need to be paid on time, every time. We provide 100% funding so you always have the cash to do that, even when client invoices run late.
Explore FundingHospitality recruitment
Back office support built for hospitality recruitment agencies.
From kitchen porters to event managers, we give hospitality agencies the funding, payroll and back office support to place more staff and keep the business running smoothly.
We understand the hospitality recruitment market.
The hospitality sector is one of the UK’s most important. From hotels and bar staff looking after tourists to event venue staff hosting some of the biggest events of the year, there will always be need for staff to help run these businesses.
To manage high demand, hospitality businesses often rely on temporary workers. Cleaners, catering staff, and even managers can be brought in on a temporary basis to strengthen ranks or cover for absence.
If you run a temporary recruitment agency that specialises in these workers, you’re under a lot of pressure to be the best. With the right back office support, you can gain an edge over your competitors.
Why Hospitality Agencies need Third Party Support.
Every temporary recruitment agency runs on cash flow. If the funds aren’t there, you can’t pay your workers on time — and if clients are slow to settle their invoices, whether that’s their fault or yours, the money won’t be ready when you need it. Workers who aren’t paid on time don’t hang around. And clients who feel ignored, or think your invoicing and support isn’t up to scratch, won’t either.
On top of placing staff and managing clients, your team has a mountain of back office work to get through. When people are stretched, mistakes creep in and client support suffers. It’s not a reflection on your team — it’s just too much for one operation to handle well without the right support in place.
A lot of agencies turn to third party support — but not all providers are worth partnering with. Some don’t have your best interests at heart. Some are hard to get hold of when you need them. At Back Office, you’ll work with the same payroll account manager and the same credit controller every time. They’ll get to know your business properly, and you’ll always know who to call.
Running a hospitality recruitment agency comes with real growing pains. If any of this sounds familiar, you’re in the right place.
Your agency, supported
Everything included. One simple fee.
One of the reasons why agency owners avoid third parties is because you usually have to partner with multiple in order to get all the support they need. We keep things simple by combining everything you need into one single service that includes:
Payroll
Payroll takes time you probably don't have. We handle it, and you'll always deal with the same people, so they'll quickly get to know your business.
Explore PayrollCredit Control
We set credit limits for each of your clients and keep a close eye on them. The same credit controller, every time — so nothing slips through the net.
Explore Credit ControlInvoicing
Every invoice is checked before it goes out. Fewer errors means fewer reasons for clients to hold up payment.
Explore InvoicingDebt Protection
We help protect your agency against bad debt, so one non-paying clients doesn't put everything you've worked hard to build at risk.
Explore Debt ProtectionDedicated Team
No waiting in queues, no ticketing systems, just real support from day one from the experts who will know your agency inside out.
Explore Our Team
Your dedicated team
Recruitment Funding that Works with You.
When you join, you get two points of contact. These are your payroll account manager, and your credit controller.
As soon as the onboarding process is complete, they’ll be hard at work improving your invoices and keeping a close eye on your clients’ credit limits. This is all to improve the service you provide, and build a better relationship with your clients.
With so many other agencies available, you want as many return clients as you can manage. In hospitality, this can be hotels, venues, or restaurant chains who rely heavily on temporary staff to keep things running smoothly. In order to keep them within the fold, you want to have a solid reputation as an agency that cares about its clients.
With our service comes regular communication with clients. Your payroll account manager and credit controller will both build up a rapport, which can be professional or quite informal, but both ways encourage them to continue working with you.
This human approach is one of the biggest reasons why we’ve been in business for nearly 30 years.
Looking for an answer?
Frequently Asked Questions
Take a look at some of our most asked questions. Joining a recruitment funding partner can come with many questions, so if yours isnt answered here, just get in touch and we can help.
Supporting agencies since 1998.
Over 25 years of keeping agencies funded, paid, and growing. We're not going anywhere.
We do. Seasonal rushes, last-minute bookings, high turnover — we’ve seen it all. We’ve been supporting temporary recruitment agencies since 1998, and plenty of those have been placing chefs, waiting staff and event crew. We know the pressures you’re under.
Everything you need to fund and run your back office. 100% funding, payroll, invoicing and credit control — one package, one transparent fee. No setup costs, no hidden extras. What you’re quoted is what you pay.
That’s exactly the problem it solves. We fund 100% of your invoices upfront, so your staff get paid on time even when clients are dragging their feet. Cash flow stays steady, your workers stay happy, and your agency keeps moving.
No — and this is something our clients genuinely value. You’ll have a dedicated payroll account manager and a dedicated credit controller who stick with you. Over time they’ll know your agency, your clients and how you like to work. You won’t spend half the call bringing someone new up to speed.
Faster than you’d think. We’ve been doing this since 1998 and we’ve got onboarding down to a fine art. Get in touch and we’ll walk you through it — most agencies are up and running well within a week.
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