TAG Personnel have been with Back Office for 5 years and as a business were incorporated in March 2012 after the sale of a previous recruitment company.
They were looking to switch provider as they were having issues with their current one which meant that their time was being diverted into resolving problems. Having spoken with several peers, one of their clients suggested that Back Office Support Services might be worth looking at. Following some initial internet research, they contacted us to discuss their requirement in more detail.
Stuart Moffat, Financial Director commented ‘We just felt comfortable with Back Office Support Services as a company following several discussions and two face-to-face meetings with Janine. Almost straightaway, we realised that Back Office Support Services would provide us with a more professional, comprehensive service that we all felt was lacking with our existing payroll support company.”
“If we had known how effortless Back Office could make what we believed to be such a major business decision, we would have done it sooner!”
Financial Director, TAG Personnel Ltd.
A seamless switch
Having made the decision to switch recruitment finance provider, TAG Personnel came on board. The whole process of switching for them was extremely easy. They found the entire process straight forward, from the transfer of debt from their previous provider to all the temps’ payroll requirements. They found that the requirements to make the transition go smoothly were very transparent and they were kept informed throughout.
As Stuart said, “If we had known how effortless Back Office Support Services could make what we believed to be such a major business decision, we would have done it sooner!”
Most importantly they knew that they would be able to trust the team at Back Office Support Services! Providing TAG with the peace of mind they were going to be in good hands surrounding our business finances, it was clear to them that Back Office Support Services understood that the professional welfare of TAG’s contract staff is a top priority for them – at the end of the day, it’s the way they maintain a successful, profitable business.
The service offered has allowed them to concentrate on running and growing the business at ground level, confident that they have Back Office Support Services behind the scenes delivering a professional and friendly 100% recruitment finance service which provides compliant payroll, client invoicing and credit control, a service which complements their high standards and all the hard work involved running a recruitment business.
Stuart sums up his thoughts on Back Office Support Services, “I would have no hesitation in recommending the services of Back Office to anyone considering a recruitment finance support company for the first time or for those who are unhappy with their current provider and want to improve their service levels. The presence of a good infrastructure is clear within Back Office Support Services; however, it is the friendliness, dedication and professionalism of their staff we have been lucky enough to work with that will ensure a long-term relationship between TAG and Back Office Support Services.”