Working from home is now commonplace for a lot of businesses, including temporary recruitment agencies. After a certain pandemic made remote working compulsory, business owners realised the benefits of letting their teams work remotely, and many continued to allow it long after things had opened up again.
But this can affect productivity. If your team members aren’t communicating well, or can’t access the systems they use at the office, you’ll see a reduction in quality of work as well as efficiency.
Thankfully, there are a few things you can integrate into your business that makes working remotely much easier.
Systems that Enable Remote Working
Technology is the reason why it’s possible to work remotely, regardless of your role or the business you work for.
The most important systems enable communication. Email threads are slow and frustrating, especially if you’re trying to coordinate with multiple people at once. Instead, something like Slack, Teams, Google Workspace, and more make it much simpler. You can also use programs like Zoom for face-to-face meetings.
Trello and Google Calendar also enable you to see what everyone else is working on and can plan around people’s availability.
But those are things any business can benefit from, so let’s talk more about recruitment.
Remote Working for Recruitment Agencies
This is where things get a lot trickier. You can easily have a meeting on Zoom, but is your team able to access everything they need to do their job?
Even the smallest temporary recruitment agency uses CRMs and software to help organise their database and support candidate selection. Whether it is done manually or automated, you always need a human close by to keep an eye on things.
To do this, any members of your team that work remotely need to access those systems. This could pose a security risk; there is a lot of important data contained within your database, including the bank details and personal details of your workers.
If you have the correct security measures in place, it’s perfectly fine for your team to work remote, just make sure that they are working well and monitored before you offer remote working as an option.
How our Service Supports Remote Working
If you’re familiar with us, an#d especially our blogs, you’re probably wondering where we’re going with all this. While we love to share some advice for the temporary recruitment agencies we work with, it’s our service that’s the most important.
For one price and no hidden fees, you will receive:
Everything your agency needs to streamline its operation.
If your team is spending half of their work day on administrative tasks, instead of what they were hired to do, you’re constricting the growth of your business. By partnering with Back Office Support Services, you’ll be free to grow while all the admin is handled by the experts.
This means that, whether your team is working remotely or not, they’re only doing what they do best.
Quality Support with a Human Touch
Our service is already a rare find, most other providers focus entirely on invoicing, recruitment funding, or something else. As a result, you need to work with multiple third parties to get all the support you need. This is expensive and can cause headaches.
Instead, get everything you need in one place. And our approach also sets us apart.
When you sign up with us, and the switching and onboarding is over and done with, you’ll be set up with two points of contact. First is your payroll account manager. The most important thing for your agency is ensuring that your workers are paid on time, every time. Your payroll account manager will make sure they always are, and will be sending invoices to your clients to keep up cash flow.
Next is your credit controller. All of your clients will be given set credit limits, and one of our professionals will be keeping tabs on them, making adjustments when necessary and with your blessing. All to ensure that your clients’ financial issues never affect you.
Since these are the only people you’ll be working with, you’ll be able to build a better working relationship. Our experts take an informal yet professional approach, getting to know you as much as your business. This makes communication easier, and after a month or two they’ll feel like an extension of your agency, not a third party.
They’ll also be in contact with clients on your behalf. By using the same approach (which can be more formal if clients prefer), they’ll strengthen the relationship between the two companies without you having to lift a finger. This means they’ll stick around; using your temporary workers for a long time and helping to grow your agency further.
