As a temporary recruitment agency, your main job is to provide clients with the best temporary workers possible. These will be workers with the relevant experience, skillset, and a personality that suits the vacancy they’re filling.
To give your clients more control, you’ll often send a shortlist of candidates to choose from. They’ll have the final say, and you know that whomever they pick will be perfect for the role.
But this isn’t always easy. Today we’re going to explain how our service can help with candidate selection, and what else you can do to support your clients.
The Importance of Candidate Selection
When one of your clients has a vacancy to fill, you or a member of your team will dip into your database to find the right candidates. Even if your agency is niche, supporting one industry like healthcare or hospitality, you’ll usually have a large quantity of workers to choose from.
All will have unique selling points. Some will be more experienced, others may have a skill that your client is looking for, and a few might have worked with that company before and left with a glowing review. When they’ve worked with the same agency for a while, sometimes companies request the same worker(s) again if they’re available; this is common in education, as schools and universities like to bring in substitute teachers who can hit the ground running.
Another thing to consider is why your client needs the vacancy filled. If it is for maternity leave, you’ll have more time to be selective. But if they need them ASAP because a permanent member of staff is ill, you need to help them as quickly as possible.
This puts a lot of pressure on you. Thankfully there is plenty you can do to be ready for when the time comes.
Systems that Improve Candidate Selection
In the past, candidate selection was done by hand. Your team would have to rifle through stacks of physical CVs, a process that took a long time even if you kept things organised. Then PCs came along and things could be digital instead; finding candidates could be done in a couple of clicks.
Now, things are even faster. Before your systems would just help you to find CVs faster, now they can do half the job for you. CRMs and AI models are being used by recruitment agencies to filter through CVs, assessing the competency of candidates on your behalf.
Something that would’ve taken an hour or more is now instant. We have a blog all about AI in recruitment if you’d like to learn more about these systems, and new ones are popping up at every recruitment expo we attend.
Even if your agency is a little behind on the latest tech trends, you’ll likely have systems in place that streamline your candidate selection. But are they actually harming your business?
New Systems vs Human Help
We’ll never say that the systems that a temporary recruitment company can invest in aren’t helpful. Some of the AI tech especially is incredible for improving efficiency, and we’re always a fan of anything that makes the lives of your team easier.
But if you start replacing humans with these systems, it’ll backfire quickly. Although these solutions are great, they aren’t as reliable as someone with years of experience selecting candidates. Sometimes a CV doesn’t tell the whole story, but a member of your team will know that they’re a great addition to the shortlist even if their profile looks like it’s lacking.
This is especially true when it comes to interviewing candidates. Your agency may conduct the first round of interviews on your client’s behalf, letting the workers sell themselves in person (or at least face to face!) before you pass them along to the client.
While some AI models are able to interview candidates to some extent, they’re not quite good enough to replace your team members yet.
As you’ll soon see, the is a mentality that we’ve applied to our own service.
How our Service Helps with Candidate Selection
Naturally, our service won’t pick out candidates from your database. Instead you’ll receive:
All for one single fee. This is all done by two human professionals, one is your payroll account manager, the other is your credit controller. These will be your points of contact, providing everything you need and getting to know both your team and your clients. They’ll feel like part of the family – something you simply can’t get from an automated system.
We value the human touch. Doing the job well is great, but the connection you’ll build with your experts is unmatched.
But how does it help with candidate selection? Well, the main purpose of our service is to free up your team, who are likely spending hours per day on administrative tasks. Let us handle all that, and your team can spend more time finding the perfect candidates for your clients and growing your agency.
Not only will it be all done on your behalf, but also to a much higher standard than before. Our experts will triple check your invoices to reduce the chance of delays, they’ll ensure that you always have the funds available to pay your temporary workers on time, and your credit controller will keep a close eye on your clients’ credit limits to make sure they aren’t ruining your reputation with second hand bad debt.
Back Office Support that you can Trust
With us backing you up, you’ll see an immediate increase in productivity and overall client and worker satisfaction. This could be exactly what your agency needs to surpass your competitors.
To find out more, please don’t hesitate to contact us. We look forward to hearing from you!