By now, most temporary recruitment agencies know that outsourcing their recruitment funding is the way to go. They get access to top-notch services, including payroll funding, credit control, invoicing, and more, and can therefore focus their efforts on expanding their database of candidates and arranging their placements.

Or at least that’s how it should be. Many recruitment agencies invest heavily in third-party admin providers, but this only restricts their growth, instead of doing the opposite.

But even when it’s clear that the service isn’t as good as it should be, temporary recruitment agencies are reluctant to switch to a new provider. So today we’re going to talk about why that is, and why making the switch doesn’t have to be a tough decision.

 

The Challenges of Outsourcing Recruitment Funding

The purpose of outsourcing your admin is to free up your team. They were hired because of their recruitment expertise so making them spend half the day checking invoices and sending emails is a waste of talent, and will affect how fast your company grows.

So naturally you get in touch with recruitment funding providers to handle it for you. Handing over control isn’t always easy, especially for a new recruitment agency, but if the company you choose is professional and works well, you’ll soon see the benefits.

However, this only works if the company you choose is reliable. If they’re slow, inconsistent, or communicate poorly, they’ll cause headaches for you, your clients, and potentially even your temporary workers if they aren’t being paid on time.

Keep in mind that there are also a number of back-office services that can benefit you, and very few companies specliase in more than one or two. That means you need to outsource to multiple companies, adding more costs and making keeping track trickier.

If you’re struggling with any of these issues, we’re here to help.

 

How Back Office does things differently

Not only differently, much better too! Let’s start with the main pain point, having to use multiple providers for your recruitment funding.

We cover all bases instead of just a few. Our all-in-one service includes:

Everything you need under a single roof and, most importantly, for one single fee. We know that it can be a pain when you need a service, but the prices aren’t clearly stated. While we don’t have set packages, we make sure to discuss it straight away, so we don’t waste any of your time if you’re lacking the budget.

If you’re paying for these services separately, it’ll work out a lot cheaper for you. And that’s far from the only benefit of working with us.

We know that communication is key. To do that, we set you up with just two points of contact. Your payroll account manager will be handling your payroll and ensuring that all of your invoices are spot on and looking good. Then you’ll also have your credit controller, who will be keeping a close eye on your clients’ credit limits, making adjustments when necessary and keeping in regular contact with them and you, so that any financial troubles clients face will never affect your agency.

The human touch is important to us. Your assigned team members will get to know you and your agency inside and out – they’ll feel like a permanent hire after only a few months!

This is at its clearest in the regular communications we have with you and your clients. They’ll keep things informal but still professional, asking after you, your family, and the business to build a more trusting relationship. Pair this with them being very good at their jobs, and you’ll never have to look elsewhere for your recruitment funding services.

 

How Switching to a New Recruitment Provider Works

Although it’s clear that our service is better than the rest, switching recruitment providers is always a daunting prospect. The changeover can take time, which can throw a spanner in the works, and it can take a while for your new provider to get up and running.

Thankfully, we keep things nice and simple with our 4-step process, so switching isn’t a risky business move.

  • Step 1 – First, we need the names and details of your clients (who we call your ‘customers’) so we can set credit limits for each of them.
  • Step 2 – Give notice to your current provider so they know that you’re switching. Leaving this until the last minute can cause delays; getting it done nice and early will make the switch faster.
  • Step 3 – Set a date for the transfer. Once this is in your calendar, you can work around it, keeping things running well until the switch is complete and our experts take over.
  • Step 4 – With the keys to the castle (or at least customer emails) in hand, your credit controller will let your customers know about the switch, and that they’ll be the new point of contact. This transparency is very important, even if you try to avoid showing that you use a third party for your recruitment funding.

We’ll guide you through the switching process, making it a seamless change. Once it’s completed, we’ll get to work straight away, and you’ll see an immediate benefit.

 

Making Switching Providers Easier than Ever

We understand that switching providers is tough, even when you’re unhappy with the service you’re currently receiving. But with our help, you don’t have to take a plunge into the unknown, and your agency will be able to grow faster than ever before.

If you’ve been thinking about switching, we hope we’ve convinced you! And if you haven’t invested in third-party back-office support yet, we hope our advice will prevent you from making any costly mistakes.

Regardless, if you have any questions about us or our service, please feel free to get in touch. We look forward to hearing from you!