COVID has affected our lives in numerous ways, and some will argue that it’s changed the way we live and work for good. The coronavirus pandemic shook the world like never before. But for the hiring industry, it changed the entire landscape and working parameters. The pandemic shut down entire companies, offices, retail sites, and other workplaces across the world. Within days, many businesses were shut with millions of people put on furlough for an indefinite time. Companies didn’t know what the future held for them and the overall uncertainty of their business.
Everyone who could was advised by governments to work from home, be it their dining rooms, kitchens, or lounges. Further to this travel was limited to certain areas and boundaries were made between locations. Due to such enormous changes, many people lost their jobs due to the financial impact COVID had.
Thus, hiring managers, and recruitment staff had to adapt fast to identify and connect with candidates. Moving to online platforms such as Spark Hire, Zoom, and Microsoft Teams to conduct interviews and offer candidates a sense of their company’s culture and employee experience. The entire recruiting process, from career fairs to onboarding, became digital.
In a survey conducted by Back Office Support Services, participants reported that pre-covid 46% of agencies conducted interviews in person. However, in a post-covid world, this dropped with participants using a more remote method. 33% reported phone, 36% used video call platforms such as Zoom, and 6% used online interviewing platforms such as Spark Hire. All while keeping the recruitment process ‘human’. Often achieving this by offering helpful advice to clients and candidates, and sharing the expertise and knowledge they possessed.