If you’re familiar with what we do, you’ll know that recruitment funding is essential for any temporary recruitment agency. Having the funds you need to pay your temporary workers, regardless of any delays with your invoicing, gives you peace of mind and the necessary resources to keep doing what you do best.  

But one thing that’s often overlooked is how valuable recruitment funding is for the relationship you have with your clients. So let’s take some time to discuss why our recruitment funding service builds trust and improves how well you work together.  

 

The Relationship you have with Clients 

When you work with clients in any capacity, there’s always a certain level of professionalism that’s needed. You can be fairly informal with correspondence, there’s nothing wrong with being casual on email, but when it comes to money things need to be handled properly.  

A temporary recruitment agency relies on its invoices so that it can pay workers on a regular basis. You supply the temporary workers for the client, the client pays you, you pay the workers. Once you’re well-established this process is nice and slick, with very few bumps in the road.  

However, if a client is slow to pay their invoices, you’ll suddenly be lacking in funds. If you need to allocate other capital to keep workers paid, even for a short time, you’re restricting your growth and could put yourself into financial difficultly through no fault of your own.  

Our invoicing service makes sure that all invoices are sent off at the perfect time. We also check, check, and check again so that they’re 100% accurate – an invoice error is one of the most common reasons why they might not be paid on time.  

The better your relationship, the easier it is to fix or prevent these issues. It all comes down to communication.  

 

Improving Communication with Clients  

Like with any aspect of life, the more you communicate with someone, the better your relationship will be. 

Communication is at the heart of our service. When you sign up with us, you’ll have two points of contact. The first is your payroll account manager, who will be in regular contact with your clients and is in charge of sending invoices etc. The second is your credit controller; they’ll be keeping a close eye on clients’ credit limit, giving you fair warning if they’re approaching it so we can act accordingly.  

When you aren’t being passed around multiple teams, communication is much clearer. You’ll know exactly who you’ll be speaking to when you pick up the phone and there are only two email addresses you need to use.  

We always provide regular reports and updates. Handing over control to a third party can take some getting used to, and some business owners feel like they’re out of the loop as a result. By sending you an in-depth report every month and being available whenever you want an update or have any questions, you’ll have peace of mind.  

It keeps things simple for your clients too. They’ll know who to expect when they get in touch, and vice versa. All of our credit controllers and payroll managers get up to speed quickly, learning how you and your clients like to communicate and adapt accordingly.  

 

Building the RIGHT Relationship with your Clients 

As a temporary recruitment agency, you deal with a range of different clients, all with their own way of doing things. Since your dedicated payroll manager and credit controllers are experts in correspondence, they’ll find out what works straight away.  

Some of your clients may like a more informal approach. Still professional, naturally, but always happy to have a more casual chat in between the important stuff. It’s the same when we talk with you too. We want to know if you have a holiday planned this year, how your new pet is settling in, and if that concert you went to was all you hoped it would be. To some this seems pointless, but when building a proper relationship with a client understanding them as a person is vital. We’re also invested in your business too, we love to hear when things are going well!  

If a client isn’t a fan of this informal approach, that isn’t a problem. We’re happy to keep things purely professional if they prefer, only sending essential emails and keeping the chit chat to a minimum.  

No matter how we do it, we’ve proven over the years that taking extra time to stay in touch is key to ensuring that invoices are paid on time, and you’re never in the dark about any issues.   

 

Improving Relationships with Candidates 

We won’t have much direct correspondence with your candidates if you work with us. You’ll be sending them to your clients as usual, our focus will be on helping you. But recruitment funding and the other aspects of our service will help you improve the relationship you have with your candidates and temporary workers.  

If your temporary workers are satisfied with their new position and are being paid on time, they won’t have much reason to get in touch. So if you use our service, which all but guarantees that they’ll be paid on time, every time, you’ll no longer have to worry about a flood of frustrated phone calls on Fridays.  

When your temporary workers are happy, they’ll be more likely to use you for their next placement and many more in the future. This keeps your clients happy too, you’ll always be their go-to because the candidates you send over are always well looked after.  

 

Is Recruitment Funding the Key to Better Relationships? 

We certainly think it is! And we have dozens of satisfied clients who can back our theory up. There are a lot of reasons why you should invest in our service. You get support with:  

… all in one single payment! It’s not just about improving how well you work, you can encourage existing clients to stick around longer because they trust you, and they won’t hesitate to recommend you to their peers when they need temporary workers.  

Get in touch with us today to start improving your working relationships. We look forward to hearing from you!