About Us

Our Story

Back Office Support Services started helping recruitment agencies of all shapes and sizes prosper and grow way back in 1998.

In the 20 or so years since then, we’ve also prospered and grown – and now employ over 35 people in our Head Office in Congleton, Cheshire. That success is down to building long-term relationships with clients who trust us to take care of their financial and legal support – not to mention an obsession with customer service that ensures an unrivalled accuracy that keeps contractors, temps and clients 100% happy.

How we work

Quite simply, we’re unlike other providers. Ask any of our clients – they’ll tell you we take care over our work, we’re reliable and we’re completely open. But most of all, they’ll tell you that we’re dedicated to their success. Here, at a glance, is how we’re different.

100% Recruitment Funding

rather than 70/80/90% of the invoice value, then the rest when your client pays.

One simple fee

a transparent, all-inclusive price based on your pre-VAT sales revenue with no set up fees or minimum charges

A more personal service

dedicated payrollers and credit controllers who get to know your business, giving you continuity and a single point of contact

100% Accuracy

‘right first time’ processes with industry-leading accuracy levels, giving your clients, contractors and temps extra confidence

Enhanced client relationships

seamless communications, with all invoices fully branded with your logo and details rather than ours

Debt Recovery

as part of the package, with legal experts help resolve any disputes


if things don’t go according to plan, we’ll work with you in the spirit of our contract to allow your business to thrive

Success Stories

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